Frequently asked questions

Smart Audit is a complete workflow solution that lets you start, grow, and manage your audits.

Create and customize the workfiles.

Smart Audit is completely cloud-based and hosted, which means you don’t have to worry about upgrading or maintaining software or web servers. This gives you the flexibility to access and run your business from anywhere with an internet connection.

You can use Smart Audit in nearly every country in the world.

Try Smart Audit free for 30 days, no credit card required. After your trial expires, choose a pricing plan that suits the size and stage of your business.

All customer data is stored in databases on MongoDB Atlas, which are configured securely. Data is stored with at least dual redundancy, with daily backups, and is accessible only within the private cloud.

Customer Data is stored redundantly in multiple locations in our hosting provider’s data centers to ensure availability. We have well-tested backup and restoration procedures which allow recovery from a major disaster. Customer Data and our source code are backed up every week. The team is alerted in the event of a failure in this system. Backups are fully tested at least every 90 days to confirm that our processes and tools work as expected.

Yes, you can download the entire workfile or the selected parts into pdf and store in your local computer.

Our website is integrated with intercom chat support, where you can send us message anytime and one of our team member will be there to support you. You can also mail to support@smartaudit.co

The system has been designed to be as self-explanatory as possible and there are demo videos available for the training embedded in the system. In case of doubt, you can reach out to the team via intercom or email.

You can subscribe to the system through our website by signing up and making online payment.

Yes, you've to subscribe atleast a year.

The subscription fees on addition of the new member license or removal of member license gets adjusted accordingly.

Yes

Yes, the daily activities are recorded in the system.

No. You simply need to sign up for the system through our website and start using.

Yes, under the Staff Page, weekly timesheets can be filled up. The system also records the time spend on a client workfile.

Yes, you can generate the staff and client wise reports for time and cost on the job, under the tab ‘Clients’ > ‘Reports’ and export the same in excel.

Yes, review points can be given in the system for each individual task and can be assigned to a particular staff.

Yes, the preparer name and date of preparing are shown.

No. You can assign workfile access to the selected team members but not at the task level.

Staff has prepare rights, Manager has prepare and review rights, and Partner has prepare, review and sign off rights.

Client and Workfiles can be created by any team member. While the deletion rights are only with the partner.

Yes, the file progress status is updated on a real time basis and can be tracked at file level and even section level.

Go to ‘Financials’ Tab > Upload trial balance and follow the steps mentioned on the page. You can also watch the tutorial video on upload of trial balance.

Yes, you can review and update the mappings done by the system by clicking on the classification and selecting the applicable grouping.

Though the list of accounts is as exhaustive as possible. Still, if there is something you cannot find, you can message the Smart Audit team on Intercom and we can add it for you.

You can change the name of the account at the report drafting stage.

Yes, the files can be roll forwarded to the next year. Also, you can select the items to be roll forwarded.

Yes, you can attach the files at every step in the system.

For attachments upload we use AWS S3, which supports almost all file formats.

Yes, you can draft the Audit report under the ‘Drafting’ Tab > ‘Report drafting’ and following the steps mentioned on the Report drafting page.

Yes, you can.

Yes, after creating the workfile, you have the option to remove the sections not applicable to the company.

Yes, we update the application regularly so we can make it better for you.

Yes, The audit adjustments can be passed in under the ‘Financials’ Tab > ‘Audit Adjustments’ and the same will be auto updated in the trial balance, leadschedule and financials.

No. It maps, proposes procedures, selects samples, reads documents and ranks journal entries. An auditor accepts or overrides every suggestion, and the sign-off on each workpaper is the engagement team's. The AI's reasoning is written to the file so a reviewer can see why something was proposed.

Import the full GL export from the client's system and every entry is scored — there is no sampling at the detection stage. You then decide how many of the ranked entries to test in detail, and the selection rationale is documented for ISA 240.

Yes. Without a prior-year file the AI relies on account names, your firm's chart conventions and patterns from similar clients in your practice, so confidence scores will be lower and more items will queue for review. From year two it uses the approved prior-year mapping.

QuickBooks via the plugin, and any system that exports a trial balance or general ledger to Excel or CSV using the Smart Audit template.

Yes. The 30-day free trial includes trial balance mapping, substantive testing assistance and journal entry testing on your own client files.

No. We do not charge any implementation fees or deposits. There is no other hidden fee involved.

We provide one free training (online or onsite) and thereafter the videos are available in the library.

No. Online chat support and email support is free of any charge.